Terms and Conditions to buy 2nd hand clothes from 2nd Take

1. Supplying 2nd hand clothes, shoes and accessories to 2nd Take

1.1 Acceptable stock

1.2 Payment for 2nd hand clothes, shoes and accessories sold

1.3 Price reduction

1.4 Return items

1.5 Administration fees

1.6 Liability for damages and loss of stock

2. Purchasing 2nd hand clothes, shoes and accessoires from 2nd Take

2.1 Our Product

2.2 Return policies

2.3 Shipping

2.4 Payment Options

2.5 General Terms & Conditions

2.6 Contact

                          Terms and Conditions for 2nd hand clothes, shoes and accessories

 

1. Supplying 2nd hand clothes, shoes and accessories to 2nd Take

1.1 Acceptable stock

2nd Take will only accept international labelled 2nd hand clothes, shoes and accessories. These 2nd hand clothes, shoes and accessories have to be in excellent condition and they have to be washed, ironed or dry cleaned, before we accept them.

We will take about 8 weeks to take on your items and get them photographed and administered into our system. For this reason, we record your 2nd hand clothes and items on a preliminary stock in receipt. Please check your final invoice, when you receive it from us by e-mail.

1.2 Payment for goods sold

Once your 2nd hand clothes, shoes and accessories are sold, we transfer fifty percent of the selling price into your bank account approximately six weeks after the monthly sales period has ended.

We will only transfer due monies into your bank account and not give you cash, due to the higher risk of having cash on the premises.

Should your 2nd hand clothes, shoes or accessories have been purchased by credit card, you will receive forty seven percent of the selling price.

1.3 Selling Price and Price Reduction

2nd Take reserves the right to decide on the selling price for your 2nd hand clothes. You may give us an indication of the price, but the final price will be made by 2nd Take.  You will be sent a supplier invoice advising you of final prices. You then have 48 hours to object and request changes to our pricing in writing. If we don’t hear from you, we assume all is in order and put your stock out for sale.

We reserve the right to reduce the selling price of your item by up to thirty percent should we have not been able to sell your item within four weeks. If your item was not sold within eight weeks we reserve the right to discount your item by a further twenty percent.

We may move your items between stores for stock rotation purposes.

1.4 Return items

2nd hand clothes, shoes and accessories that are not taken on by 2nd Take or are given back to you, have to be collected within two weeks of us notifying you. Should you fail to collect your items within the two week period, they become the property of 2nd Take and we may use the 2nd hand clothes, shoes and accessories as we wish, for example donating them to a charity of our choice. No further notice will be given.

We require two weeks notice, should you want to collect your unsold second-hand clothes and items. Items, for which we have received a sales deposit, can not be returned to you, as we have to honour the offer to purchase by the buyer.

1.5 Administration Fee

2nd Take charges a stock administration fee of twenty Rand per item for items taken on for sale. The total administration fee for all items invoiced will be deducted in full, from the first sales payments due to you.

Should you choose to collect your items from 2nd Take, within four months after a supplier invoice was issued to you, we will charge a further stock out administration fee of twenty Rand per item. The items will only be released to you after payment of the full stock in and stock out administration fees.

No stock out administration fee will be applicable, if you choose to collect your items after a four months period or if 2nd Take decides to return items back to you.

1.6 Liability for damages and loss of stock

2nd Take can not be held responsible for any damage or loss of goods while they are in 2nd Take's posession. Damages might occur when items are displayed in the store and tried on by customers and loss might occur through theft.

You are responsible to keep yourself updated with our Terms and Conditions and to advise us of any change in your contact details. The latest version of our terms is always displayed on our websites and 2nd Take may change the Terms and Conditions from time to time.

 

2. Purchasing item from 2nd Take

2.1 Our Product

Our 2nd hand clothes are clean and in excellent condition, however since our items are second-hand, small defects could be present.

2.2 Return Policies

For purchases from the online store

We will refund any online purchases in full, provided that you return them to the following address, within 7 working days from receipt of your purchase: 269 Main Road, Sea Point, Cape Town 8005 Tel 021 434 5878

Please note: we will only refunded for the value of the goods purchased and not the shipping. Refund requests received after 7 working days will not be considered

Only products that are in their original condition, with the 2nd Take tags attached will be refunded.

How to return a product

Please send us an e-mail to onlinesales@2ndtake.co.za stating your name and invoice number within 3 days of receiving your purchase.

We need to receive the item within a 7 working day period from receipt of your purchase. Once we receive the item, we will refund your payment. Please allow up to 21 working days for processing.

If you require further information, please contact: 2nd Take, 269 Road, Sea Point, Cape Town 8005, South Africa

Call us on +27 (0)21 434 78 or e-mail onlinesales@2ndtake.co.za.

If you can’t get hold of us telephonically, please send us an e-mail.

2.3 Shipping

 

All orders will be shipped with Ram Transport. A tracking number will be emailed once the shipment has left.
Orders are subject to availability and are processed Monday through Friday, excluding public holidays or weekends and only when the payment has cleared in our account.

Shipping times may vary, but usually take between 3-5 days from the time your item has been collected by Ram Couriers. In most cases orders will ship within the next two business days.

Orders are not delivered on the weekends or public holidays. Alternative Deliveries can be arranged at an additional cost. We do not ship to multiple addresses per order. Once the order has shipped you can track your package at www.ramgroup.co.za using your waybill number provided in your shipment confirmation email.

For queries, please email us at onlinesales@2ndtake.co.za.

2.4 Payment Options

All transactions will be processed in South African Rands (ZAR).

You will receive an e-mail once your order has been processed to confirm your purchase. All orders are subject to availability.

We currently only accept Electronic Payments into our Bank Account 

Direct bank deposits: you must make payment immediately after placing your order and e-mail us proof of payment or follow the steps below.

2nd Take will not execute your order until receiving confirmation that payment has been made. Before processing your order, 2nd Take will wait until your deposit has been cleared by our bank. Please give your name and order number as reference when making a direct deposit into our account.

Please use the following account details when making Direct Deposits:

First National Bank   Cheque Account
Account Holder:        2nd Take Merchants CC
Account Number:      62269049138
Branch No:                201809, Sea Point

Reference:                Your order number and your name

Once the order has shipped you can track your package at www.ramgroup.co.za using your waybill number provided in your shipment confirmation email.

2.5 General Terms and Conditions

Our Terms and Conditions govern your use of the 2nd Take’s online store and website located at the domain name www.2ndtake.co.za. By accessing and using our website, you agree to be bound by the Terms and Conditions set out in this legal notice. You may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of 2nd Take.

E-Commerce & Privacy

The Website www.2ndtake.co.za and online store sells secondhand clothing, footwear and accessories online. The use of any product bought from our website is at your own risk. You indemnify and hold 2nd Take harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the website.

The private information required for executing the orders placed through the e-commerce facility, namely your personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by 2nd Take and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. It is your responsibility to update any of your personal information that you provide to us as soon as it is no longer accurate and complete.

You may visit 2nd Take’s website without providing any personal information. Our servers will in such instances collect your computer IP address, but not the email address or any other distinguishing information. We aggregate this information to measure the number of visits, average time spent at our website, pages viewed, etc. We use this information to determine the use of the website and to improve our content. 2nd Take assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

We make use of "cookies" to automatically collect information and data through the standard operation of the Internet servers. "Cookies" are small text files a website can use to recognise repeat users, facilitate the user's ongoing access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and its content. The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note however that cookies may be necessary to provide you with certain features available on our website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our website will therefore be limited.

If you disclose your personal information to a third party, such as an entity which operates a website linked to our website or anyone other than 2nd Take, we shall not be liable for any loss or damage, however arising, suffered by you as a result of the disclosure of such information to the third party.

2nd Take undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. 2nd Take cannot be held responsible for security breaches occurring on your electronic device (Personal Computer or other electronic device used to browse our website). Due to the nature of the Internet, we cannot guarantee that your communications will be free from unauthorised access by third parties. Accordingly, we will not be liable for any loss or damages arising from third parties’ unauthorised access of your data. 2nd Take will supply all goods to RAM couriers in good order. 2nd Take will not be held liable for the condition of goods arriving at your chosen delivery address.

Change to Terms & Conditions

2nd Take’s reserves the right to change, modify, add to or remove portions or the whole of our Terms and Conditions from time to time. Changes to our Terms and Conditions will become effective upon such changes being posted to our website. It is your obligation to periodically check our Terms and Conditions at 2nd Take’s website for changes or updates. Your continued use of our website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by the Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

We provide certain information on our website. Current or anticipated content displayed at 2nd Take’s website is provided by 2nd Take and its affiliates and includes, but is not limited to information, software, icons, literary works, graphics, lay-outs, images, music works and sound clips, artistic works, cinematograph films, trade names, logos, trade marks and service marks. These are protected by law, including but not limited to copyright and trade mark law, and are owned by or licensed to 2nd Take.

All such proprietary works, and the compilation of the proprietary works, are copyright of 2nd Take and its affiliates and are protected by South African and international copyright laws. 2nd Take reserve the right to make any changes to the website, the content, or to products and/or services offered through our website at any times and without notice. All rights in and to the content is reserved and retained by 2nd Take. Except as specified in these Terms and Conditions, you are not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Our website and the content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of 2nd Take.

2nd Take does not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in our website.

2nd Take reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Limitation of liability

2nd Take’s website and all content on the website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors. 2nd Take make no warranty or representation as to the availability, accuracy or completeness of the content. Neither 2nd Take nor any affiliate shall be held responsible for any direct or indirect incidental, special, consequential loss or other damage of any kind suffered, incurred or related to you which might arise from your use of, reliance upon, or the inability to access or use the content of our website or any functionality thereof or from any unlawful activity on our website, or of any linked website.

Your hereby indemnify 2nd Take against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this website and / or any linked third party website.

Choice of Law

The website is controlled, operated and administered by 2nd Take from our offices within the Republic of South Africa. Access to the website from countries where the content or purchase of the products sold on our website is illegal, is prohibited. You may not use our website in violation of South African export laws and regulations. If you accesses our website from locations outside of South Africa, your are responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and you consents to the jurisdiction of the Cape Town High Court in the event of any dispute.

Linked third party websites

2nd Take’s website may contain links or references to other websites outside of our control, including those of advertisers. Our terms and conditions do not apply to those third party websites and 2nd Take is not responsible for the practices and/or privacy policies of those third party websites.

The use of such third party websites is entirely at your own risk and 2nd Take is not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such third party websites or your reliance on any information contained thereon.

2nd Take may in its sole discretion terminate, suspend and modify our website, with or without notice to you. You agree that the 2nd Take will not be liable to you in the event that it chooses to suspend, modify or terminate this Website.

2.6 Contact

If you have any questions or queries, please contact our Sea Point Store:

269 Main Road, Sea Point, Cape Town 8005
+27 (0)21 434 5878

info@2ndtake.co.za

Our Sea Point store opening times are :
Monday to Friday       09:30 to 18:30
Saturday                       09:30 to 17:30

Sunday & Public Holidays: 10:00 to 14:00

 

2nd Take is the largest and leading consignment second-hand clothing retail Franchise Group in South Africa with boutique shops in Cape Town and Pretoria, as well as a convenient online shopping option. 2nd Take stocks exclusive designer brands and high street labels, often not available for purchase anywhere else in South Africa. For information on our unique and outstanding designer second-hand clothes, please send your e-mail to info@2ndtake.co.za.
For more information on our low risk Franchise Options, to request our 2nd Take Franchise Disclosure Document or to apply for one of our low cost Franchises, please send your e-mail to franchise@2ndtake.co.za and we will call you back.